Recent events in the Arab world dramatized how text messaging, email and social networks have combined to form a powerful medium for collective human activity. However, this multi-channel communications presents a serious challenge for the intelligence agencies that have to track political developments in the region—because the content that they need to analyze is fragmented across so many disparate sources.
Fortunately, US intelligence agencies have been successfully using Vivisimo technology to analyze the huge volume of diverse text activity they monitor.

