Posts Tagged ‘contextual intelligence’

Evolving Beyond Traditional Search

Monday, January 9th, 2012

Effective search is a difficult problem to solve for most organizations. The challenge of tackling complex interdependencies between source systems and trying to satisfy stakeholders with different search needs can be daunting. Unfortunately, poor search isn’t just an inconvenience, it’s a liability. The inability to find critical information when it’s needed most diminishes trust in systems impedes employee learning and leads to less than optimal decisions.

The good news is, these problems can be solved.

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Big Data = Information Optimization

Monday, October 31st, 2011

Everyone is talking about “big data” yet we each have a slightly different view of what it means and its impact. One thing we all can agree on is that we must devise strategies to handle and leverage the “Forty percent projected yearly growth of global data.”

One of the things I have heard is, “Well, we have a lot of information scattered throughout, so if we put everything we own in a single, distributed processing system like Hadoop—which is meant to house massive amount of information efficiently—we can start making sense of it.” I want to shake my head, “No, no, no!”

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The Future is Now

Monday, October 18th, 2010

Gartner recently released its research document on “Context-Enhanced Performance: What, Why and How” and the steps CIOs and enterprise architects need to take to increase productivity within their organizations.  The report made for great food for thought. If you have access to Gartner, I highly recommend you look at the full document.  The research indicates that organizations are not maximizing “context-aware computing to proactively serve up needed information to associates, or to improve collaboration.”

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Fact or Fiction: “Infinite Retention Results in Infinite Waste.”

Monday, August 23rd, 2010

Perhaps, just perhaps, we’ve taken Buzz Lightyear’s “to infinity and beyond” a little too seriously with our data. At least according to the recently released 2010 Information Management Health Check Survey, “infinite retention results in infinite waste.” While there may be some truth in this, the digital hoarder in me yells surely not. Either way, it brings up several questions: What data should we keep? What’s the best window for data retention, 30 days or 300 days? Is there a right answer?

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Gut Check

Monday, July 26th, 2010

“When data pours in by the millisecond and the mountain of information builds continuously, professionals inevitably cut corners and go with their ‘gut’ when making decisions…”  Many may argue strongly against this statement, assuring the board that this is not how they run a multimillion dollar corporation. However, there is so much truth to this statement. For years “gut”, or dare I say business sense, has spawned household brands and industry giants.  How much more can we achieve if we had a gut check?

A recent study, “Intelligence, Intuition & Information,” explains that “the key is to build information systems around the ‘Hierarchy of Information Need (HIN)’.”  I smiled for two reasons: First, I loved the analogy to Maslow and human need.  As people, our need for information is almost an uncontrollable inferno. We’re constantly wanting more information and faster. I refuse to wait to return to my desk to research a question or to get the latest press or industry update. Everything is on our mobile devices — email, text, IM, FaceBook, Twitter and more.  And there is no imminent end in sight for on demand information thirst.

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The World Cup and Information Optimization

Tuesday, June 22nd, 2010

The energy and intensity behind World Cup Soccer 2010 is incredible! Even as an avid American football fan, I can get into the action. Of course I still can’t quite understand the excitement of a 1-1 draw, but I will leave that to some of my European colleagues to explain.

What confuses me the most, however, is the complexity of knowing who plays when and who will progress through the tournament.  I was excited when a colleague emailed me a calendar explaining  the upcoming schedules: (more…)

5 Steps to Optimizing Information

Thursday, March 18th, 2010

According to an IDC white paper, 75% of workers suffer from in­formation overload—from both quantity and diversity. We don’t have to look far to understand why at every turn there’s a new blog, wiki, survey, video, podcast and email.  Here are 5 steps to convert this overload into overdrive by optimizing your information and empowering your workers.

1. Establish secure, global connectivity with a single access point

We live in a world of transparent borders where information may reside in various forms and various repositories. ERPs, CRMs, email archives and IM clients are only a sliver of the different data silos that we have today. Employees, partners and customers must be able to securely connect to information—irrespective of its source and its location—according to their needs and role.

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Welcome to the Information Optimized Blog!

Monday, March 1st, 2010

Welcome to the “Information Optimized” inaugural blog post. We’ve created this blog to share knowledge and collaborate with you, our customers, our partners and all others interested in bringing people, process and technology together to maximize the business value of information.

So, why the new title? Information Optimized?

An independent party recently completed an in-depth survey of our customer base. What we found was astonishing. We’ve always known that we’ve helped our customers with their information access which has led to significant value for them. However, what we didn’t realize was just how much value. It was fascinating and humbling.

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