Posts Tagged ‘relevance’

Evolving Beyond Traditional Search

Monday, January 9th, 2012

Effective search is a difficult problem to solve for most organizations. The challenge of tackling complex interdependencies between source systems and trying to satisfy stakeholders with different search needs can be daunting. Unfortunately, poor search isn’t just an inconvenience, it’s a liability. The inability to find critical information when it’s needed most diminishes trust in systems impedes employee learning and leads to less than optimal decisions.

The good news is, these problems can be solved.

Search-based applications enter the findability fray promising to shape enterprise search in a manner uniquely suited to tame the information explosion challenge. These applications have the inherent ability to aggregate information from multiple systems while applying contextually relevant domain knowledge, allowing them to answer questions not readily available from any single source system.

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Big Data: Big Challenge or Big Opportunity?

Monday, December 6th, 2010

Avanade recently released its 2010 report on “The Business Impact of Big Data.” Though this report comes from across the ocean—the UK—it mirrors the issues that we face in our own backyard.

According to the research, “one in three executives is regularly unable to find the right people who can provide the information they need when they need it.”  This is huge as business decisions are driven by information. Perhaps I should clarify that by saying intelligent business decisions.

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Of Labradors and Librarians

Tuesday, September 14th, 2010

Labrador retrievers make great pets.  One of the great things about them is that you can play “fetch” with them for hours.  Show them a red rubber ball and toss it as far as you want.  They will hunt that thing down and find it.

As smart and fun as Labs are, however, they don’t actually know much about red rubber balls.  They don’t know that they’re red or rubber or balls.  They just know that you want them to go get what you want them to go get.

In fact, Labs are so eager to please with their retrieving that they’ll often bring you something you didn’t even want.  It takes a lot of training to teach them not to bring you your chewed up slippers or something dead they found in your backyard.

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The Tussle Between Relevance and Freshness

Wednesday, July 21st, 2010

A recent Yahoo article caught my eye:  Yahoo to cover news based on search data. The headline intrigued and begged me to read the entire article. It seemed very contradictory. The natural assumption would be that news dictates search data and not the other way around.  Hmmm… my wheels were turning.

Journalists have jostled for decades to be the first to report on a story — stories that, in social media outlets like Twitter and Facebook, age faster than you can spell “tweet” (giving new meaning to the term “breaking news”).  I couldn’t help but wonder if this is what pushed Yahoo to choose a side in the “Relevance vs Freshness” tussle.

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